Frequently Asked Questions
How much does delivery cost?
We charge £5.99 + VAT for all mainland UK orders however delivery is free when you spend over £100 + VAT!
Do you have any minimum order requirements?
We do not, no order is too small!
How long will my order take?
Our standard manufacturing lead time is 5-10 working days from placement of order. Please then allow 1-2 working days for delivery.
Do you need my logo in any particular file format?
No we don't, we're happy to receive your logo in any image format such as JPEG, PNG and even PDF.
How much is your logo set-up fee?
Nothing, we do not charge any set-up fees.
How can I pay for my order?
We accept all major debit and credit cards including American Express.
Where can I find the sizes guide(s) for my item(s)?
A size guide for each item of clothing on our website can be found under the 'Size Guide' tab on the product listing.
I need my order urgently, what should I do?
Before placing your order, please give us a call and we can look into the options available to getting your order to you asap!
2024 by Ross & Victoria Chester.